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My biggest compliant has to do with the hold time for the technical support team. On Friday I added a new domain to my account because our business is expanding and I wanted METROTECHroofing.com for SEO purposes. My company site is CallMetrotech.com. After adding the...
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2.3
#745768
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I was a happy customer of hostgator.com for a year with no issue with it's hosting and software. But the *** broke down when I suddenly I received a sms from by bank that the my credit card had been charged 9770 INR under the name of hostgator. It turns out that...
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Anonymous
Anonymous

yes happened with me too

3.0
I liked
  • Hosting software
  • Server reliability
I didn't like
  • Billing
  • Unethical practices
#737460
Reply to reviews
Guys, HostGators are just ruthless. They keep your credit card info and will keep charging you even after a year of cancellation. They are the most disorganized companies in this era. How come we can trust them to host our sites? In the first place, they send you...
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#723943
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Even i have 2 dedicated servers, HOSTGATOR, the biggest company that offer managed dedicated servers at hightest price on the market, is not able to fix even level1 issues. The support is low level and chat support just monkeys that want to win some money, they keep...
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1.0
#722545
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Worst experience please do not take their service. Very bad customer support. If you have any problem they will not rectify it.
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Anonymous
Anonymous

Trust me, totally waste service provider.

Anonymous
Ajay

Exactly, Even i faced same issue, If you ask me one single line issue, I would say, "They don't have ticket tracking tool" ha ha ha. Now you can understand, how the services t...

#715813
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Then, when I responded with: Where is this coming from? I have not been hosting with you for a number of years now. I get an auto response forcing me to follow some convoluted instructions - that require me to log into their system. I don't have the time to bother...
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Haifa, Hefa
#711478
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I purchased a reseller hosting on 29th April for my primary domain aimsgraphics.in but I am not able to login to WHM Panel since then. I escalated the issue to the concerned team many times, but there is not response, no ETA commited. I am stuck, as I have few more...
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2.8
I didn't like
  • Delayed service
#633521
Reply to reviews
yes they just shutdown your website, same here with no help, no support, no reply, empty nothing! and just sent an email to ask for upgrade to bigger plans and dedicated server! i think this might be a money scam getting all the money and then gone! hg is definitely is...
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1.0
I didn't like
  • Time wasted
#588204
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email sent from websitewelcome.come, (no longer "accessible" any longer). Connected to SEO Hosting, a front for hostgator.com. email was sexually explicit, lurid and skin crawling. All three of these "companies" investigated as "rogue" due to unlawful, unsafe or...
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1.0
Ottawa, Kansas
I didn't like
  • Time wasted
  • Explicit emails
#586575
Reply to reviews
I have just spent 2 months educating myself on building a WordPress site and creating my blog that I was finally ready to launch this week. All of a sudden... WAM! Hostgator shuts me down! I received a rather long email yesterday morning that I didn’t see until last...
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1.0
I didn't like
  • Two months lost time
  • Chat service
  • Customer serivce
#581487
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