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Host gator stole my money for a service I never used! I tried several times to get my money back but they refused! The so called website was never activated! I want my money back today! They are *** artist deceiving business the website was way to hard to navigate...
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I didn't like
  • Time wasted
  • Billing
  • Affiliate claims are fraud
#809383
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Hostgator - You can die if you wait till they answer to a ticket
Hostgator - You can die if you wait till they answer to a ticket
I've used Hostgator to host some of my personal websites. The longest ticket took more than a month to be answered by the second level support (the ticket was raised by their first level support on December 16th and the answer came on January 24th ). If your site goes...
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2.3
I liked
  • Cpanel functionality and ease of use
  • Price
I didn't like
  • Customer service
#808839
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We are a non-profit that gathers food and gives it to the poor in our community. We are an all volunteer org working on a shoe string budget. Our site is how we coordinate collection and distribution of food and services. Hostgator shut down my site sending me an...
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#807852
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After getting the usual we're experiencing unusually high call volume message the first time, I tried three more times. It's almost midnight here and I still can't get through. Was just on hold for over 30 minutes with no response. No chat session replies or responses...
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#805138
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Hostgator is the worst choice for your companies hosting! Have a look for yourself... Actually read the complaints filed on the BBB. Know that for a consumer to actually file they are that pissed off! Out of 251 complaints they resolved only 90. That means that...
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2.3
I didn't like
  • Two months lost time
  • Time wasted
  • Customer serivce
#755542
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My biggest compliant has to do with the hold time for the technical support team. On Friday I added a new domain to my account because our business is expanding and I wanted METROTECHroofing.com for SEO purposes. My company site is CallMetrotech.com. After adding the...
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2.3
#745768
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I was a happy customer of hostgator.com for a year with no issue with it's hosting and software. But the *** broke down when I suddenly I received a sms from by bank that the my credit card had been charged 9770 INR under the name of hostgator. It turns out that...
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Anonymous
Anonymous

yes happened with me too

3.0
I liked
  • Hosting software
  • Server reliability
I didn't like
  • Billing
  • Unethical practices
#737460
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Guys, HostGators are just ruthless. They keep your credit card info and will keep charging you even after a year of cancellation. They are the most disorganized companies in this era. How come we can trust them to host our sites? In the first place, they send you...
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#723943
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Even i have 2 dedicated servers, HOSTGATOR, the biggest company that offer managed dedicated servers at hightest price on the market, is not able to fix even level1 issues. The support is low level and chat support just monkeys that want to win some money, they keep...
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1.0
#722545
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Worst experience please do not take their service. Very bad customer support. If you have any problem they will not rectify it.
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Anonymous
Anonymous

Trust me, totally waste service provider.

Anonymous
Ajay

Exactly, Even i faced same issue, If you ask me one single line issue, I would say, "They don't have ticket tracking tool" ha ha ha. Now you can understand, how the services t...

#715813
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