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I canceled my services with them about a year ago and they said they would no longer be charging me for their services. Well that was lie because they keep billing me and then when i called their customer service they were both rude and unhelpful. So they charged me...
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1.3
I liked
  • Original setup
  • Start of the service
I didn't like
  • Misguide customer support
  • Everything after
  • Time wasted
#1181561
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It is the worst cheating hosting company ever dealt with. Just avoid using their hosting services because they are not honest, they can change your server to a worst one without even informing you. I purchase a Baby cloud hosting pack for my small blog website, It is...
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1.6
I liked
  • Cpanel functionality and ease of use
I didn't like
  • Worst customer support
  • Money back is a business trick
  • Slow servers
#1172456
Reply to reviews
I purchased a 3 year hosting plan that just expired- and guess what- because they had my credit card info on file- they just auto renewed me for another 3 years for $358.20 (even though I stopped hosting with them a year ago as their hosting and tech support sucked). I...
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Anonymous
Anonymous

STAY AWAY from Hostgator!!!! They are extremely crooked, scam artists, very poor customer service and I can go on and on. I lost so much time and money and regret ever using...

I liked
  • Original setup
I didn't like
  • Refusing refunds
  • Frequent technical difficulty that impacted my hosting
  • Customer service
#1171864
Reply to reviews
I've been with HostGator for a couple of years, and unfortunately, at this point, it would be too much hassle to move my servers and domains away. Honestly, they are fine for the most part, until something goes wrong. Thankfully this is not that often because their...
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Anonymous
Julie

Hostgator has the worst customer service and live chat ever since they were taken over. Also if there is a human being answering live chat they appear to have low experience i...

Anonymous
Julie

Hostgator live chat is probably bots that answer

2.4
I liked
  • Reliability
  • Price
  • Backend
I didn't like
  • Support
  • Technical support
  • Customer service
#1161311
Reply to reviews
It is the worst cheatting company ever dealt with. Just avoid using their services because they are not honest they can change your server to a worst one without even informing you. I purchase a business cloud hosting pack my website is running under wordpress and...
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1.0
#1134835
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Took my sites offline and told me the folders were full of malware, wanting me to buy their Sitelock overpriced software that doesn't do anything you can't do. Well I say can't do but reality is they take your sites offline so you can't fix it! Now lost 12 websites due...
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Anonymous
World Changes

EXXXXXACTLY!!!! They JUST got me for $49.99 to restore my website and these - crooks blanked my website out. They also have my login information which makes it even more intru...

1.0
I liked
  • Original setup
I didn't like
  • Are committing fraud using this sitelock scam
#1121611
Reply to reviews
Last year when I called customer service to cancel my service with them, they gave me a great deal to stay for the year with them. Well in December they billed me for a month. I called them and they told me they couldn't do anything for me on that. I cancelled my card...
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1.5
I didn't like
  • Customer service
#1070178
Reply to reviews
Hostgator one of the worst Customer support ! they misguide customers ... i request to hostgator i am not happy with your wordpress Hosting Services and i want to move your Cloud Hosting Services ....Customer Support person said first you buy cloud hosting services...
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5.0
I didn't like
  • Money back is a business trick
  • Misguide customer support
  • Worst customer support
#1052947
Reply to reviews
Title says it all. I had signed up for a month of service through their black friday sale of 2016 and soon realized their hosting was slow, poor quality and full of errors. If you opt-out of automatic payments, they still take the money anyway due to it being in their...
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1.5
I liked
  • Price
I didn't like
  • Automatic payment theft
#1018922
Reply to reviews

Contact Hostgator

Mailing Address:
Hostgator
11251 Northwest Freeway, Suite 400
Houston, TX 77092
Phone:
(713) 574-5287
More

Hostgator Products and Services

They dont respond to urgent tickets, all their packages are misleading and all the customer support reps give you different facts that are not accurate so not really facts. They lie about their packages. But the worst is that its been a month since ive opened and...
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1.0
#1015808
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