Manufacturer: Hostgator Category: Web Hosting Clear all filters (16 of 16 reviews match)
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Last year when I called customer service to cancel my service with them, they gave me a great deal to stay for the year with them.Well in December they billed me for a month. I called them and they told me they couldn't do anything for me on that. I cancelled my card...
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1.5
Product
Hostgator Web Hosting
I didn't like
  • Customer service
#1070178
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Hostgator one of the worst Customer support ! they misguide customers ... i request to hostgator i am not happy with your wordpress Hosting Services and i want to move your Cloud Hosting Services ....Customer Support person said first you buy cloud hosting services...
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5.0
Product
Hostgator Web Hosting
I didn't like
  • Misguide customer support
  • Refusing refunds
  • Worst customer support
#1052947
Reply to reviews
Screw Hostgator...seriously. Their live chat is also a complete joke and they need to also work on their customer service skills. The moral of this experience is, Do not purchase a hosting deal with them no matter the "great price" that is offered, unless you like...
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1.5
Product
Hostgator Web Hosting
I liked
  • Price
I didn't like
  • Automatic payment theft
#1018922
Reply to reviews
I canceled my host gator account on 12/16/2016.I get bill $15.00 on 02/16/2017. I call and gave them the confirmation number of my cancel notice. The rep looks it up and say I canceled the host gator account, but the domain was not canceled and they charged me for the...
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1.4
Product
Hostgator Web Hosting
I liked
  • Price
I didn't like
  • Charged falsely
#1009261
Reply to reviews
Hostgator steals. Flat out bank theft.
As I told the rep I spoke with (Rhonda) Hostgator may think they have Laura by the short-hairs, but they only think that. No one steals from her. Period. Hostgator, I have never dealt with such an unprofessional and shyster company in my life. If you think you're...
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Anonymous
Anonymous

I just filed a complaint with the BBB against Hostgator as I've had very similar experiences with them. I can't beleive they are able to get away with it. It's outrageous.

1.0
Product
Hostgator Web Hosting
I didn't like
  • Being stolen from
#994354
Reply to reviews
I have been hearing this for a long time now. Customer care service is worst. They take in an average 30 to 40 min for a call to be answered if its not related to new purchase. Planning to shift all services away from Hostgator They simply dont care. Please try to...
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Product
Hostgator Web Hosting
#977026
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I moved all my sites from Godaddy to Hostgator. I bought a shared hosting and paid for 36 months. Within 2 weeks I started getting sites hacked. Hostgator recommended that I contact Sitelock to protect my sites. The wanted 3X more than my hosting to protect all my...
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sarkis
sarkis

Seems you just should choose your shared more carefully. You may try to check and cleanup all your websites automatically on virusdie.com or ask sucuri.net guys help you.

Anonymous
Anonymous

LOL!!!!!Why the *** would you move from GoDaddy cPanel hosting to HostGator? HUGE MISTAKE!!!!!

3.2
Product
Hostgator Web Hosting
I liked
  • Easy to navigate and use
I didn't like
  • Sitelock as the same company as hostgator
#886326
Reply to reviews
com and went back to HostGator thinking they would be more reliable to customer's requests but up-until I was read a ticket I submitted with eHost.com I knew I was dealing with the same company and the same lack of support. They confirm eHost.com is their sister...
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1.8
Product
Hostgator Web Hosting
I didn't like
  • Phone service
  • Add-ons requests
  • Accountability
#855829
Reply to reviews
After Hostgator raised their prices, I contacted them to cancel. Hostgator advised me that I could migrate to a smaller package, and told me it would take up to 10 days. They then proceeded to bill me for the new hosting package plus the old, cancelled hosting...
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Product
Hostgator Web Hosting
#841777
Reply to reviews
I am closing m account with this inept company.However, they have blocked my site because of malware (which is legitimate), however on my site I have about 45 written files that I want back. HG says I need to go thru their cpanel to get them. But the files there are in...
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2.0
Product
Hostgator Web Hosting
#819494
Reply to reviews