Product: Hostgator Technical Support Clear all filters (0 of 4 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
I've been with HostGator for a couple of years, and unfortunately, at this point, it would be too much hassle to move my servers and domains away. Honestly, they are fine for the most part, until something goes wrong. Thankfully this is not that often because their...
Read more
Anonymous
Julie

Hostgator has the worst customer service and live chat ever since they were taken over. Also if there is a human being answering live chat they appear to have low experience i...

Anonymous
Julie

Hostgator live chat is probably bots that answer

2.4
Product
Hostgator Technical Support
I liked
  • Price
  • Reliability
  • Backend
I didn't like
  • Customer service
  • Support
  • Technical support
#1161311
Reply to reviews
They dont respond to urgent tickets, all their packages are misleading and all the customer support reps give you different facts that are not accurate so not really facts.They lie about their packages. But the worst is that its been a month since ive opened and urgent...
Read more
1.0
Product
Hostgator Technical Support
#1015808
Reply to reviews
We have a windows dedicated server with HostGator. It is clear that they do not have the staff that knows how to handle a windows dedicated server. We once again cannot get support to handle a simple problem, yet highly annoying problem. This happens every single time...
Read more
Product
Hostgator Technical Support
#1008657
Reply to reviews
Personally I considered Hostgator is one of the best company to sell products and services. However, I am really having terrible experience with Hostgator support desk. Hostgator might be one of the best companies, but the support service extended from the hostgator...
Read more
3.5
Product
Hostgator Technical Support
I liked
  • Easy to navigate and use
  • Server reliability
I didn't like
  • Time wasted
  • Refusing refunds
  • Customer service
#971675
Reply to reviews