Not resolved
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Value for money

Title says it all.I had signed up for a month of service through their black friday sale of 2016 and soon realized their hosting was slow, poor quality and full of errors.

If you opt-out of automatic payments, they still take the money anyway due to it being in their sign up terms. Customer service is pretty *** as well and talk to you like a child. Will be filing a report on BBB as well...Screw Hostgator...seriously. Their live chat is also a complete joke and they need to also work on their customer service skills.

The moral of this experience is, Do not purchase a hosting deal with them no matter the "great price" that is offered, unless you like being stolen from.Signed, A Deplorable Texan (Who Hates Hostgator)

Review about: Hostgator Web Hosting.

Reason of review: Problems with payment.

Monetary Loss: $75.

Preferred solution: Full refund.

I liked: Price.

I didn't like: Automatic payment theft.

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