Not resolved
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Value for money

Title says it all. I had signed up for a month of service through their black friday sale of 2016 and soon realized their hosting was slow, poor quality and full of errors.

If you opt-out of automatic payments, they still take the money anyway due to it being in their sign up terms. Customer service is pretty *** as well and talk to you like a child. Will be filing a report on BBB as well...Screw Hostgator...seriously. Their live chat is also a complete joke and they need to also work on their customer service skills.

The moral of this experience is, Do not purchase a hosting deal with them no matter the "great price" that is offered, unless you like being stolen from. Signed, A Deplorable Texan (Who Hates Hostgator)

Review about: Hostgator Web Hosting.

Reason of review: Problems with payment.

Monetary Loss: $75.

Preferred solution: Full refund.

I liked: Price.

I didn't like: Automatic payment theft.

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