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Contact HostGator Customer Service

HostGator Phone Numbers and Emails

Toll-Free Number:

  • (866) 964-2867
    Toll Free
Call customer service
Send Message

Customer Service:

  • (713) 574-5287
    Local

HostGator Emails:

Legal
Privacy Inquiries
feedback@hostgator.com
support@hostgator.com
Is this your business?

HostGator Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    73% phone 27% email
  • The best phone number to call HostGator is 8669642867. 80% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 15 minutes.

  • People call HostGator mainly because of request for information, account, payments and charges.

View full overview ›

How to Contact HostGator Customer Service?

Most Popular Number:

(866) 964-2867
Toll Free
Total calls: 49 Issue resolved: 1 Last call: May 26, 2025

The HostGator support phone number is 1-866-964-2867. You can call HostGator at this toll-free number for general information about the company and its services. The live advisors at this HostGator support number will answer your questions and help you solve your issues 24/7.

Another HostGator phone number to contact the company customer service is 1-713-574-5287. If you have concerns, complaints, or suggestions you wish to share with the HostGator customer service, you can call this helpline even from abroad. The same HostGator contact can be used to reach the official representatives at the company corporate office. You can also talk to the customer care representative via their live chat.

The HostGator support email is support@gator.com. You can write to this address whenever you have questions, complaints, or comments you want to discuss with the customer care team. You will get a response from the Help Center advisor with the information you need or instructions to resolve the issue as soon as they study your request or offer. If you have questions about your data protection, email them to privacy@newfold.com.

You can also create your own business email using the HostGator business email service. Register your domain and sign up for web hosting. Follow the instructions from your hosting provider to create your business email and choose your mail client.

You can contact the HostGator corporate office at Hostgator, 5005 Mitchelldale Suite 100, Houston, Texas 77092, United States. You can send your complaints and compliments to this address, and the HostGator customer support representatives will get in touch with you to resolve the issue. You can also mail official correspondence to their corporate office.

The mailing address for letters regarding privacy policy and data protection matters is Hostgator, 5335 Gate Pkwy, Jacksonville, FL 32256, United States, Attn: Data Protection Officer.

To reach the customer care team faster, you can use the live chat on their Contact Us page. The agents are ready to answer your questions and provide assistance 24/7.

PissedConsumer Club

Contact Information

HostGator Website:

HostGator Help Center:

Corporate Office Address:

Hostgator
5005 Mitchelldale Suite #100
Houston, Texas 77092
United States

Other Info (opening hours):

Fax (Billing): 1(281) 476 - 7800

More contact details

Fax:

1(281) 476 - 7801

HostGator Rating Based on 64 Reviews

Rating details

1.6
more details
Customer service
Website
Price Affordability
Diversity of Products or Services

Rating stats

Rating trend

Summary of HostGator Customer Service Calls

61 TOTAL
CALLS
15:02 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call HostGator?

Payments and Charges Question:

  • “Male a payment”
  • “You over charged me on renew”
  • “Billing”

Request for Information Question:

  • “New contact information”
  • “Support”
  • “Urgent help”

Account Question:

  • “Cant login”
  • “Account hacked”
  • “Log in issue”

Activation/ Cancellation Question:

  • “Cancellation and change of services”
  • “Renew”

Staff Question:

  • “For services”
  • “Your customer service online keeps hanging up on me and I cannot complete my request”

Website/ Application Question:

  • “Site won't load”
  • “Website problems”

Other Question:

  • “My issue nt fixed till now”
  • “Fix issue”
  • “Fix an issue”

Compare HostGator Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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